Frequently Asked Questions
Everything you need to know about Malibu C® hair and skin wellness.
What makes Malibu C® products unique?
Our products feature a patented Vitamin C technology that freshly activates to remove mineral buildup and impurities caused by hard water, restoring the natural health and shine of your hair and skin.
Are Malibu C® products safe for color-treated hair?
Yes, our formulas are specifically designed to be color-safe and actually help extend the life of your color by removing the minerals that cause fading and brassiness.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our facility.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of the delivery date for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. Malibu C® is committed to wellness, and all of our products are 100% vegan, cruelty-free, and formulated without parabens or sulfates.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 1 hour of placing your order if you need to make changes or cancel.