Returns & Exchanges
At Malibu C®, we want you to be completely satisfied with your high-performance hair and skin care solutions. If you are not entirely happy with your purchase, you may return your products within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our Customer Wellness Team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
Ship to Malibu C
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing